Blending service and technology to deliver a seamless client solution
With years of enrollment, human resource and software experience, our team has the know-how to deliver the technology solutions and service your clients want. Whether your group is large or small, TechSource allows you to easily and affordably deliver best-in-class technology and software that businesses are demanding. Our services can be white labeled, and our team serves as an extension of your staff.
The value of TechSource
TechSource specializes in building and servicing Employee Navigator’s benefit administration software on behalf of brokers and consultants. We seamlessly setup customer enrollment sites with the added value of modernizing HR and enrollment processes. Open enrollment and benefit administration can be time-consuming and confusing. We help you provide a streamlined enrollment process, featuring ease-of-access and personalization, for all your clients.
Our online enrollment tool provides a state-of-the-art benefit and enrollment solution that today's forward-thinking human resource managers want, but never thought they could afford. System features include a document library, onboarding, paid-time-off requests, ACA tracking, and reporting. We can train human resources administrators on our easy-to-navigate enrollment platform. Benefit administration goes well beyond just open enrollment, which is why we provide year-round support to employees and administrators on your behalf.
Online enrollment + benefit administration
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Company and benefit plan setup, including imports of demographic and enrollment files
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HR and account manager training
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Support for HR and employees during setup and open enrollment
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Comprehensive reporting, census management and year-round employer support
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Renewal support and plan changes
Streamlined carrier integrations
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Build out custom 834 EDI files, test and maintain (file maintenance and discrepancy reporting)
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Manage API payroll integration process from start to finish
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Full support for EN Marketplace and data exchange file transfers
Enterprise-level benefit packages
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Fortune 500-level benefits – disability, life, accident, cancer, hospital, ID protection, legal, pet insurance
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Guaranteed issue available, starting at groups of 2 or more enrolled
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Comprehensive benefit package that protects employees without adding administrative burden to employers
ACA compliance + reporting
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ACA plan setup and reporting
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Form auditing and oversight
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1094 & 1095 IRS e-filing
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Employee 1095 forms - mail/print
TechSource benefits app
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SWIPE benefits
Your employees generally don’t think about their benefits until they need them the most. With the SWIPE benefits app, benefit plan information is conveniently accessible from mobile devices whenever, wherever it’s needed. Employee satisfaction increases when employees and their family members know how to access their plan information and secure care easily;
SWIPE gives you access to
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Benefit plan summaries – Medical, dental and vision summaries provide an easy-to-read format to review deductibles, office visit and prescription copays, coinsurance, and out-of-pocket limits.
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Provider search – Supports in-network provider searches from mobile phone with the assurance that information is accurate and up to date.
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Document library – Required notices as well as evidence of insurability and claim forms are just a few of the items that can be accessed from the document library.
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Service – With one click, a designated service contact can be reached for ID card requests, claims support and more.
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Telehealth – Telehealth visits can be scheduled to fit a member's needs.
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Online enrollment - Provides direct access to an online enrollment platform to enroll in coverage, update dependent information and change coverage when experiencing a qualifying event.